Thank you so much for your presentation at the HR Star Conference yesterday.  I was thoroughly enlightened and immediately shared my experience and your presentation (and my chicken-scratch notes) with my co-workers and managers. 

                           - Senior Human Resources Technician,
                           - San Diego Housing Commission

Working with Knowledgence Associates was overall, a delightful, rewarding and educational experience.  Delightful - the staff at Knowledgence were always punctual, professional, creative, organized and, most importantly, maintained a sense of humor through a long, complex, and high-pressure training project.

The primary benefit was a successful training delivery for a complex, web-based sales tool.  Knowledgence was instrumental in developing, and delivering the training and communicating the benefits to end-users.

 There were several secondary benefits - working with Knowledgence enabled me to learn many of the challenges and pitfalls of sales training, how to keep a project on track, developing useful training content, and most importantly, the need to have a strong, disciplined, stimulating trainer in order to keep a room full of unruly sales people attentive and focused.

                     - Robert McGrail
                               Senior Marketing Project Leader
                               GTE Internetworking

Thanks for sharing your slides. Yours was the first presentation to keep my attention in a very long time.  I love your style.

                      - Corporate Productivity Coach
 

When we work with Knowledgence Associates, we get many important things:

- having an extension of my marketing team - a high level collaboration;

- a professional who can work well with a diverse group of people and communication to each one effectively;

- someone who is able to listen to the objectives of the project and make recommendations on the best approach;

- I never worry about a project being completed on deadline and on budget;

- a feeling of calmness comes over me when I work with Knowledgence - I just know the project will be a success.

 The benefits of our work together are also multi-fold: 

- projects with better results than originally planned due to collaboration;

- highly functional professional who adds value with a broad and deep marketing and sales skill set.

Its a no brainer - work with Knowledgence.

                                    - Joan Groleau
                                      Senior Manager, Partner Marketing
                                      Genuity, Inc.

The information, training material presented is explained in a way you feel comfortable in participating.  I think Lisa is one of the best trainers and training classes I have attended.

                              -Inside Sales Representative
                                         Health Care Provider

My affiliation with Knowledgence Associates began when a peer of mine questioned me about any upcoming staffing needs I may have for my organization.  At that time, I was in a new role within the Sales Operations group being asked to create the strategy and manage the implementation of key sales enablement initiatives in the areas of Sales Process, Programs, Communication and Training.  

My need was to first find someone on a contract basis with the ability to balance the constant pressure of specific time deadlines with the need to produce high quality work.   I needed a business partner that could represent the Sales Operations group as if they were an employee.  It was a must to be flexible in their approach to the projects we were going to manage. 

This peer introduced me to Lisa Dennis, we talked about my needs, she explained how she could help me and I hired her.  What I got was all of what I was looking for and more!  Rather then hire a full time employee for my expanding group I made the decision to continue to outsource some of my key project work to Knowledgence Associates for over 2 years. 

The biggest benefit to me, over and above quality work on time, was having someone on my team that became a trusted advisor and partner.  

I would highly recommend that you consider using Lisa Dennis and Knowledgence Associates for your outsourcing needs. 

                                           - Kathryn McAllister
                                             Director, Sales Programs
                                             GTE Internetworking

It's rare that a seminar can really change the way you think about a topic. Thank you for an excellent session.

                         - Accountant/Partner
                                    CPA Firm

Knowledgence Associates is extremely easy to work with and very accommodating.  Lisa Dennis quickly learned about our business and was able to design a comprehensive sales training program to meet our unique needs.  She successfully gained the respect and acceptance of managers and representatives who all felt that the learning experience was valuable and helped them increase individual effectiveness.

The sales training program has improved sales results and general morale.  Moreover, Lisa provided sales management consultation, materials, and performance measures to ensure the learned behaviors will be continually monitored and corrected with our current sales force, and replicated with new hires. 

                               - Rebecca Levanduski
                                             Secure Horizons Director,
                                             Marketing and Product Development
                                             Tufts Health Plan

Working with Knowledgence has been a highly satisfying experience. Lisa Dennis was able to deliver everything she proposed and a lot more. We worked very closely with her and she was available throughout the engagement. She was willing to spend an additional hour every week coaching me. These sessions assisted me with improving my coaching and had a positive effect on my direct reports and my director. She spent time reinforcing the training every week for over month and this really made the difference. It helped my team learn and assimilate an intense amount of important information. She was a good listener and very flexible, changing the training as needed. Lisa is very personable and easy to work with, we had terrific rapport and I would highly recommend her.

She knows how to teach sales and how to make sales managers sales coaches!

 There were many benefits from this interaction.

• Dramatic improvement in the coaching skills of the Inside Sales Supervisor. Lisa’s ability to train and coach enabled him to be much more effective.

• My coaching was greatly improved.

• The Sales Reps bought into the training because of the reinforcement. Lisa worked with them very closely and gave extra attention to Reps that were struggling with the new skills. This was also more than anticipated and made a significant difference.

• Improvement in the sales environment.

• Positive impact to the Sales Reps that were struggling to overcome objections and losing faith in the value of our product.

• The sales skills:

  • Some new ways to ask questions

  • Objection handling and trial closes

  • New ways to get referrals

                                                -Mary Bartkiewicz
                                                 Inside Sales Manager
                                                 Secure Horizons, Tufts Health Plan for Seniors

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