I recently read an interesting article called 10 Surefire Ways To Annoy Your Customers.
As I reviewed each of the 10 ways, I was easily able to identify a company or two that fell into at least one category. Some pretty prominent ones, too.
In the rush to get campaigns out there, and execute, execute, execute, these blunders get skipped, or not planned for. Check them out – is YOUR organization inadvertently making your customers and prospects annoyed?
If so, cut it out! Correct these errors now! Don’t wait until you notice customer defections!
— Lisa Dennis