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Information Goes Underground
Lisa Dennis, president of knowledge management consultancy Knowledgence
Associates, quotes one of her clients on the state of corporate
intranets: 'He calls his company's intranet 'the Federal Witness
Protection Program for information.' " Documents posted on the intranet
can be as hard to find as an informer given a new identity after
testifying against a Mafia don. Our advice: hire someone with editorial
experience to take charge of making information useful to employees.
How can corporation lure editors out of publishing? Make then an
offer they can't refuse.
The Forrester Report, February 1999, "The New Business Portals",
by Jim Nail

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