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What is a "major account"? Is it size? Is it
importance to your company or division? Is it a
key player in your industry? Is it global?
What % of your gross revenue comes from these accounts?
There are many ways to describe those key accounts that
your company doesn't want to lose. Most of you
have a strong hunch that there is much more business
within these accounts than you are currently getting.
Further - loss of just one can have a significant impact
on revenue. Sometimes the size and/or complexity
of an account is like a territory unto itself. How
does an account manager get their arms around the full
opportunity potential within these organizations?
Account Planning is the process a sales team, lead by
the major account manager, uses to analyze and
strategize a handful of large, major accounts. A plan
includes analysis and goal setting around your company’s
products and services, market segments, competition,
trends, and how that maps to the goals and objectives of
your major account. With Account Planning, the
work begins with looking at both business and service
units within the company to map out what areas you are
currently servicing, and figuring out where other
opportunities lie. The end result is a full
segmented account with a developed strategy and action
plans for each selected business and service unit.
Core attributes of an account plan include:
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Opportunity/threat analysis,
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Revenue and Relationship objectives,
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Account
strategy,
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Business/Service Unit identification and analysis,
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Situational analysis,
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Estimates of account potential,
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Mapping
of current product and service penetration
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Profiling of key executive relationships,
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Partnership capabilities and strategies
Who
Should Attend:
Major Account Managers
Account Representatives (who assist in major accounts)
Sales Managers
Sales Directors
Sales Vice Presidents |