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Business IssuesThe client had launched a new partner program into the field. Coupled with the
launch of a new product that required selling with partners the field sales force
was challenged with understanding the use of partners and why selling with partners was
beneficial to the customer.
The goal was to improve the field sales forces understanding of the value
propositions for each of the partners to enable them to engage in partner deals faster and
more consistently.
Solutions
- Conducted a Strategic review of all ePartner Value Propositions.
- Included review of all existing partner value propositions, review and integration of
the corporate value proposition, and creation of partner-type category propositions
(system integrators, application providers, technology providers.
- Developed a standard format which included the following components: Joint Customer
Value Proposition/Proposed Offering/Differentiators, and two other key additions: a
Partner Sales Rep Value Proposition, and a joint organizational value proposition (joint
value for the company and its partner).
- Delivered a portable Value Proposition Handbook that field sales could carry with them
as they put together partner deals with customers.
Benefits
- Improved overall marketing and sales understanding of the key components of a usable
value proposition.
- Included the proposition of selling with each other, in addition to selling to
the customer to helpthe sales force answer the question: Why should I sell with this
partner?
- New partner propositions were highly customized and specific offering clear focus
on the objective, the joint offer, and differentiators for each individual partner.
- Raised the level of understanding of the ePartner strategy and the varied capabilities
of the partners involved in the program among the companys marketing, sales and
management personnel

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